Project Overview:
Live EDA is a tool designed to help legal professionals easily search and locate digital files, regardless of their storage location. The goal was to streamline the search process, reduce reliance on IT, and provide an intuitive interface.
Problem:
- Time-consuming data collection from various sources (e.g., OneDrive, SharePoint).
- Inefficient search tools.
- Difficulty complying with legal requirements due to poor search results.
- Steep learning curve for legal teams with limited time.
Goal:
- Design an intuitive search process that is easy to use.
- Enable legal professionals to search independently without IT support.
- Seamless integration with existing tools.
My Role:
As a UX researcher and UX designer, I led the project from research through design to implementation.
Process and Approach:
- User Research
I conducted over 25 interviews with legal professionals to understand their workflows and pain points. - Personas and Scenarios
Based on research, I developed personas to create a targeted search process. - Wireframes and Prototypes
We developed step-by-step wireframes that guided users through the search process, tested and refined based on feedback. - Prototyping and Testing
User testing revealed preferences for iterative searching, leading to features such as duplication and a notes section.
Results:
- More efficient search: Users can now find relevant files faster.
- Higher satisfaction: An intuitive interface led to an improved user experience.
- Less training required: New users can work independently more quickly.
Conclusion:
Live EDA is a user-friendly search system that empowers legal professionals to work more efficiently and independently, with less reliance on IT support.
